To access Classic Knowledge, you must run the Lightning Knowledge Migration Tool. Learn More
Benefits of upgrading to Lightning Knowledge:
After migration, Classic Knowledge remains.
1. Log into your DME
2. On the left hand side of the web portal, you will see the Configuration Menu. Select “Status (Snapshot)”
3. Provide a screenshot of the bar below as well as the “Status (Snapshot)” screen to Vbrick support.
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